Ready to build on your experience and expertise to advance into a leadership role? Our Diploma of Leadership and Management qualification gives you the skills to take responsibility for a management or leadership role in your sector. You will learn to develop a project plan, manage budgets and seek opportunities for further business improvement for your organisation. You will gain knowledge on how to liaise with stakeholders and ensure team effectiveness. This Diploma also addresses the multiple challenges faced by managers in today’s rapidly changing business landscape and provides solutions and strategies that work under various healthcare business conditions.
If you are currently employed or engaged in other commitments, our flexible delivery offers no barrier to study. This course is fully flexible with no assessment due dates or classes to attend. Structure your learning around your current work-life commitments and take the next step in your leadership & management career.
52 weeks – (2 years max)
Approximately 15 hours weekly
Online and Workshops
Special limited time offer: $2,200 (Standard: $3,950)
Prerequisites: • Completed Year 12 or Certificate III qualification or overseas equivalent, or sufficient life experience (work or study) can be considered • Minimum 18 years of age
This course includes 12 units of competency delivered as 5 modules of training. Modules cover the following broad topics:
Maintain a Safe Workplace
Communication Skills for Effective Work Environments
BSBLDR511 Develop and use Emotional Intelligence
BSBLDR502 Lead and Manage Effective Workplace Relationships
BSBWOR501 Manage Personal Work Priorities and Professional Development
BSBRSK501 Manage Risk
BSBWOR502 Lead and Manage Team Effectiveness
BSBMGT516 Facilitate Continues Improvement
BSBHRM513 Manage Workforce Planning
BSBCUS501 Manage Quality Customer Service
BSBMGT502 Manage People Performance
BSBHRM512 Develop and Manage Performance Management Process
BSBMGT517 Manage Operational Plan
BSBFIM501 Manage Budgets and Financial Plans
Also known as Managing Directors or Chief Operating Officers, General Managers are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals.
Office managers are responsible for the efficient functioning of an office through a range of administrative, financial and managerial tasks. Maintains office services by organising office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
A Service Manager is employed by an organisation to manage their customer relations and after–sales experience. They manage teams of people and are responsible for setting and maintaining customer satisfaction standards, as well as providing a productive and motivated working environment.
An operations manager is key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyse and improve organisational processes, and work to improve quality, productivity and efficiency.
Business Development Managers are tasked with developing and diversifying business so that income increases, and the future and growth of the organisation are guaranteed. A Business Development Manager job description should ask for a range of skills and capacities that centre on the best strategic and financial outcomes for the organisation.
A health care manager runs the day-to-day operations of providing managerial services within the health care industry. These workers can be found in hospitals, elder-care facilities, and any place where health services are provided and need to be managed. Health care managers spend their time dealing with various business needs and daily operations of their facility, from integrating new technology, managing specific departments or overseeing financial matters. Beginning managers will often supervise a department, such as accounting, physical therapy, information systems or other areas. More experienced managers can supervise multiple departments and manage an entire hospital, nursing home or even multiple facilities.
Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary. Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers.
A care services manager is responsible for a wide variety of fulfilling tasks including: leading the provision of best practice care, creating a positive workplace culture, facilitating staff development, ensuring care and lifestyle interventions are delivered to meet Quality Standards, managing care complaints and critical incidents, leading open disclosure conversations, managing rostering of care staff and recruiting and training care staff.
BSB51918 Diploma of Leadership & Management at ACCLM.
BSB61015 Advanced Diploma of Leadership and Management, BSB61015 Advanced Diploma of Leadership and Management (Human Resources), BSB60215 Advanced Diploma of Business
Bachelor of Business, Master of Business
The course is delivered completely online with no classroom attendance required. A sound level of computer literacy is expected from students. Online delivery provides you with maximum flexibility, allowing you to study anywhere and anytime.
As all training materials and assessments are delivered online, you must have access to a good computer with internet access. You have online access to your facilitator and other support.
This mode has monthly commencement dates and is available nationally.
Virtual workshops can help some students to consolidate their knowledge and skills in conjunction with fellow students. However there is no mandatory workshop requirement for this course.
Virtual workshops will be held throughout the course to provide practical application of your skills and knowledge.
Students will be provided with information about available workshops during their training.
ACCLM Courses include optional live sessions over Zoom (video chat software similar to Skype) for all students where students can interact with their trainer and peers, have their questions answered, and receive additional support with their studies. Participation in these sessions is not mandatory.
Sessions are conducted by Trainers with extensive industry experience in working and teaching Management and in management and consultancy roles.
All you need is a computer/laptop with a microphone and a web camera (recommended). Detailed instructions and link to join these sessions are sent to all students closer to the date. Become a part of ACCLM student community and enrich your online learning experience by joining our live sessions!
A variety of assessment methods will be utilised to assess the student’s competency in each unit of this qualification. Each unit of competency will be assessed using any 3 of the following 5 assessment methods:
Assessment Method / Task
Multiple choice questions, short answer or essay, often under timed conditions. This may be written, oral or open book.
Oral presentations may be made to an audience during a workshop or on video.
Case studies are analyses of persons, events, decisions, periods, projects, policies, institutions, or other systems that are studied holistically by one or more methods.
A reflection provides information about something that has happened. It is usually done in the candidate’s own time.
Roleplay assessment through direct, indirect and supplementary observation by the trainer/assessor in a simulated workplace environment.
Tuition Fee: $2,200 (Special price).
Weekly, Fortnightly and Monthly payment plans available.
If you choose a payment plan option & complete the course before the maximum time stipulation of 2 years, you will have to pay the remaining before collection of your certificate.
If you’d like further information or to discuss your individual circumstances, please complete the enquiry form below or call us on 1800 875 725.