Case management is a collaborative process designed to help an individual client to achieve a specified goal in wellness and re-ablement through supported care. To be a successful Case Manager you need the skills in counselling of clients to coordinate services, communicate with stakeholders, manage risk, follow occupational health and safety requirements, and many other matters specific to the case management processes. This skill set focusses on the case management of aged and community care clients, under Consumer Directed Care (CDC), NDIS, DSS and Mental Health Programs. It provides generalised leadership and management skills suitable for current coordinators or case managers within the sector. This course is also a valuable skillset to registered nurses, counsellors and health care professionals.
1 June, 6 July, 24 August, 5 October, 16 November 2020
Prerequisites: This skill set has been endorsed by industry as suitable for individuals who: •Hold a qualification at Certificate III level or higher in community services or health or related field. •Have skills equivalent to the qualification requirement validated through a recognition of prior learning process. •Minimum 18 years of age.
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCCS004 Assess co-existing needs
CHCCSM006 Provide case management supervision
A Case Manager is responsible for helping their client to solve a complex series of problems or coordinate a series of moving parts to one big problem. Solving these problems will usually enhance the client’s quality of life.
A Care Coordinator (or Patient Care Coordinator) is a trained health professional that helps to manage a patient's care, for example, the elderly or disabled. They monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
Case managers are social service workers who coordinate care for their clients. Case managers work with agencies and institutions to ensure that clients get the care they need. ... Social work case management is a particularly challenging field.
A family support worker is assigned to at-risk clients through governmental or social service agencies. They assess the needs of the family, help resolve issues and promote wellbeing, human rights and social justice.
A group facilitator might run a range of support groups for those that may need help. They act as a friendly face for community members to talk to. This role can help groups facilitate members' requests and allows for people to meet up and keep a positive mind.
CHCSS00073 Case Management Skill Set at ACCLM.
CHC52015 Diploma of Community Services
CHC62015 Advanced Diploma of Community Sector Management CHC82015 Graduate Certificate in Client Assessment and Case Management
This course is delivered online, so a sound level of computer literacy is essential. Online delivery provides you with maximum flexibility, allowing you to study anywhere and anytime. As all training materials and assessments are delivered online, you must have access to a good computer with internet access.
ACCLM Courses include complimentary live sessions over Zoom (video chat software similar to Skype) for all students where students interact with their trainer and peers, have their questions answered, and receive additional support with their studies. Participation in these sessions is not mandatory.
A variety of assessment methods will be utilised to assess the student’s competency in each unit of this skill set. Each unit of competency will be assessed using any 3 of the following 5 Assessment Methods:
Multiple choice questions, short answer or essay, often under timed conditions. This may be written, oral or open book.
Oral presentations may be made to an audience during a workshop or on video.
Case studies are analyses of persons, events, decisions, periods, projects, policies, institutions, or other systems that are studied holistically by one or more methods.
A reflection provides information about something that has happened. It is usually done in the candidate’s own time.
Roleplay assessment through direct, indirect and supplementary observation by the trainer/assessor in a simulated workplace environment.
Tuition Fee: $500 (Special fee)
Weekly, Fortnightly and Monthly payment plans available.
If you choose a payment plan option & complete the course before the maximum time stipulation, you will have to pay the remaining before collection of your certificate.
If you’d like further information or to discuss your individual circumstances, please complete the enquiry form below or call us on 1800 875 725.