Certificate III in Individual Support

Course Code: CHC33015 Enquire Now
  • Course Duration12 - 18 months (Maximum 2 years)
  • Course DeliveryOnline and/or Face to Face

Prescribed textbooks are provided. All other learning resources are provided online.

About the Certificate III in Individual Support

The course is the foundation qualification for careers in the aged, community and disability care sectors.
There are increasing job prospects for care workers in Australia with a skills shortage likely to continue as the population ages. This entry-level Certificate III course secures your future employment and trains you to effectively care for the aged and/or people living with a disability, in residential or community care settings. You will learn how to support clients with their independence and make a significant difference in their lives.
Being a carer is a challenging yet rewarding career. Many people depend on carers to help them get through each day. If you are a caring, compassionate and motivated person, then a career as a carer may be just what you’re looking for.

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. To achieve this qualification, the candidate must have completed at least 120 hours of work placement.

If you are currently employed or engaged in other commitments, our flexible delivery offers no barrier to study. Structure your learning around your current work life commitments and take a step into a healthcare career.

What will I learn?

This course includes 13 units of competency.
The first 7 Core units are:

  • Provide individualised support
  • Support independence and well being
  • Communicate and work in health or community services
  • Work with diverse people
  • Work legally and ethically
  • Recognise healthy body systems
  • Follow safe work practices for direct client care

The 6 Elective Units can be selected in collaboration with student services, as these units must be relevant to the work outcome and the career pathway you choose. This can be Ageing, Home & Community or Disabilities.

Career Pathways

Certificate III graduates are able to advance their career into:

  • AIN – Assistant in Nursing
  • Nursing Assistant
  • Community/Home Care Worker
  • Care Worker
  • Disability service worker
  • Personal Carer

Education Pathways

  • Certificate IV in Ageing Support
  • Diploma of Nursing
  • Diploma of Community Services
  • Diploma of Counselling

ACCLM Online Course Delivery

This course is delivered primarily online and a sound level of computer literacy is recommended.
Online delivery provides you with maximum flexibility, allowing you to study anywhere and anytime.
As all training materials and assessments are delivered online, you must have access to a good computer with Internet access.


Live workshops can help some students to consolidate their knowledge and skills in conjunction with fellow students. However, there is no mandatory workshop requirement for this course.
Students are given the option of attending workshops and would need to access the ACCLM calendar.
Students will be provided with available options via their Training Plan.

Your Pathway to a Career in the Health Sector

  • Nationally Recognised

    We are a large and experienced provider of vocational education & training. Our courses are all Nationally recognised under the Australian Quality Framework. Our qualifications are recognised across Australia and respected world-wide, and we offer a broad range of study options.

  • Practical Thinking

    Practical, job-focused training is at the core of everything we do. Our courses combine higher education thinking with practical hands-on learning. Our graduates are sought after in Australia and overseas with a high percentage going on to work or further study.

  • Modern Learning Environment

    Our modern centrally located campuses provide accessible, comfortable and flexible learning spaces for face-to-face learners, whilst our online learning portal ensures that all students have 24/7 access to their learning materials, resources and assessments.

  • Expert Trainers

    All our Educators are experienced in the Healthcare sector. ACCLM takes pride in providing students with educators that have current experience working within the specialised sector of learning. We pride ourselves on the standard of delivery and commitment of our academic staff.


I just want to say a big thank you for all the support you guys gave me. At this stage in my life I never thought I would be able to take up study again let alone pass my course and receive a Certificate. Achieving the result has boosted my confidence and as a mum about to enter back into the workforce I feel I have learnt heaps of an area I was truly scared to approach. With the learning modules set in blocks so I could do my practical placement along the way gave me experience and also I was able to practice what I had learnt. I thank ACCLM and all the staff who talked me through my issues along the way. You were all truly amazing! THANK-YOU

In 2015 while completing my Year 12 I also decided to do a Diploma of Management to hopefully increase my chances of getting into the Uni and course I wanted. I found the online learning component really easy to use and suited my study pattern. I enjoyed the easy access to online resources and the assessments as they were tailored to healthcare which gave me insight into Nursing which is what I was applying to University for in 2016. When I needed help I was able to call or email the College and I always had someone contact me back within 24 hours to book a time that suited my schedule to go over my issue. I was able to do some short online courses as part of my study which were great and gave me printable Certificates which I have put in my CV and helped me with my part time job interview. I finished my Diploma and learnt heaps along the way. I also got the Uni I wanted and am studying Nursing. Very Happy!

I decided to do the next level of Certificate so I could increase my chances of a higher paid position within the healthcare sector. I have grown as a person and have learnt some lifelong lessons along the way. I enjoyed the learning experience immensely. ACCLM is the best RTO that I have had the pleasure of learning from. I would highly recommend to anyone wishing to further their education.

I studied my Certificate III over twelve months online. I had no previous experience in HealthCare so I was a bit worried how I would go. I spoke to Student Services nearly every week and the lady reassured me I was on track. The trainer would call me and go through areas I was stuck on and guide me. I really liked the short courses. There was quizzes and really cool pictures which taught me about the subject I was studying. I like that I could study at my own pace. I ended up getting a job at the aged care facility I did my placement at and love the residents.

Annette C

Certificate III in Individual Support

B Davis

Diploma of Leadership & Management

Fiona K

Certificate IV in Ageing Support

Kim W

Certificate III in Individual Support

Contact a Student Advisor

If you’re unsure of any aspect of the information you’ve been given, e.g. which course suits your needs, contact a Student Adviser who’ll be happy to discuss your concerns and provide appropriate guidance.

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