Certificate IV in Ageing Support

Course Code: CHC43015 Enquire Now
  • Course Duration12 – 18 months (Maximum 2 years)
  • Course DeliveryOnline and/or Face to Face

There are no prerequisites for this course.

About the Certificate IV Ageing Support

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments.

Workers will take responsibility for their own outputs within defined organisational guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

This course will prepare you for work as a support worker with specialised duties in residential aged care or for a home care provider. This level is the step after the entry level qualification and is generally for people who hold a Certificate III qualification or those with sufficient experience in the industry.

People working at this level may have supervisory duties and be responsible for the performance of other team members.

To achieve this qualification, the candidate must have completed at least 120 hours of work placement.
If you are currently employed or engaged in other commitments, our flexible delivery offers no barrier to study. Structure your learning around your current work life commitments and take a step into a healthcare career.

What will I learn?

This course includes 18 units of competency.

The first 15 Core units are:

  • Facilitate the interests and rights of clients
  • Facilitate the empowerment of older people
  • Coordinate services for older people
  • Implement interventions with older people at risk
  • Provide support to people living with dementia
  • Facilitate individual service planning and delivery
  • Meet personal support needs
  • Support independence and wellbeing
  • Support relationships with carers and families
  • Work with diverse people
  • Manage legal and ethical compliance
  • Deliver care services using a palliative approach
  • Develop and maintain networks and collaborative partnerships
  • Recognise healthy body systems
  • Follow safe work practices for direct client care

The 3 Elective Units can be selected in collaboration with student services as these units must be relevant to the work outcome and the career pathway you either are already working in or are choosing to enter. This can be Ageing, Home & Community or Disabilities.

Career Pathways

Certificate IV graduates are able to advance their career into:

  • AIN – Assistant in Nursing Team Leader
  • Community/Home Care Team Leader
  • Care supervisor
  • Program Coordinator
  • Care team leader

Education Pathways

  • Diploma of Leadership and Management
  • Diploma of Nursing
  • Diploma of Community Services
  • Diploma of Counselling

ACCLM Online Course Delivery

This course is delivered primarily online and a sound level of computer literacy is recommended.

Online delivery provides you with maximum flexibility, allowing you to study anywhere and anytime.

As all training materials and assessments are delivered online, you must have access to a good computer with internet access.


Live workshops can help some students to consolidate their knowledge and skills in conjunction with fellow students. However, there is no mandatory workshop requirement for this course. Students are given the option of attending workshops and would need to access the ACCLM calendar. Students will be provided with available options via their Training Plan.

Your Pathway to a Career in the Health Sector

  • Nationally Recognised

    We are a large and experienced provider of vocational education & training. Our courses are all Nationally recognised under the Australian Quality Framework. Our qualifications are recognised across Australia and respected world-wide, and we offer a broad range of study options.

  • Practical Thinking

    Practical, job-focused training is at the core of everything we do. Our courses combine higher education thinking with practical hands-on learning. Our graduates are sought after in Australia and overseas with a high percentage going on to work or further study.

  • Modern Learning Environment

    Our modern centrally located campuses provide accessible, comfortable and flexible learning spaces for face-to-face learners, whilst our online learning portal ensures that all students have 24/7 access to their learning materials, resources and assessments.

  • Expert Trainers

    All our Educators are experienced in the Healthcare sector. ACCLM takes pride in providing students with educators that have current experience working within the specialised sector of learning. We pride ourselves on the standard of delivery and commitment of our academic staff.


I just want to say a big thank you for all the support you guys gave me. At this stage in my life I never thought I would be able to take up study again let alone pass my course and receive a Certificate. Achieving the result has boosted my confidence and as a mum about to enter back into the workforce I feel I have learnt heaps of an area I was truly scared to approach. With the learning modules set in blocks so I could do my practical placement along the way gave me experience and also I was able to practice what I had learnt. I thank ACCLM and all the staff who talked me through my issues along the way. You were all truly amazing! THANK-YOU

In 2015 while completing my Year 12 I also decided to do a Diploma of Management to hopefully increase my chances of getting into the Uni and course I wanted. I found the online learning component really easy to use and suited my study pattern. I enjoyed the easy access to online resources and the assessments as they were tailored to healthcare which gave me insight into Nursing which is what I was applying to University for in 2016. When I needed help I was able to call or email the College and I always had someone contact me back within 24 hours to book a time that suited my schedule to go over my issue. I was able to do some short online courses as part of my study which were great and gave me printable Certificates which I have put in my CV and helped me with my part time job interview. I finished my Diploma and learnt heaps along the way. I also got the Uni I wanted and am studying Nursing. Very Happy!

I decided to do the next level of Certificate so I could increase my chances of a higher paid position within the healthcare sector. I have grown as a person and have learnt some lifelong lessons along the way. I enjoyed the learning experience immensely. ACCLM is the best RTO that I have had the pleasure of learning from. I would highly recommend to anyone wishing to further their education.

I studied my Certificate III over twelve months online. I had no previous experience in HealthCare so I was a bit worried how I would go. I spoke to Student Services nearly every week and the lady reassured me I was on track. The trainer would call me and go through areas I was stuck on and guide me. I really liked the short courses. There was quizzes and really cool pictures which taught me about the subject I was studying. I like that I could study at my own pace. I ended up getting a job at the aged care facility I did my placement at and love the residents.

Annette C

Certificate III in Individual Support

B Davis

Diploma of Leadership & Management

Fiona K

Certificate IV in Ageing Support

Kim W

Certificate III in Individual Support

Contact a Student Advisor

If you’re unsure of any aspect of the information you’ve been given, e.g. which course suits your needs, contact a Student Adviser who’ll be happy to discuss your concerns and provide appropriate guidance.

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